VOCATIONAL REHABILITATION SERVICES

Client Rights

As a client of the Department of Workforce Services' Vocational Rehabilitation Division, you have the right to:

• Apply and/or re-apply for vocational rehabilitation services.
• Receive comprehensive assessment of rehabilitation needs to help determine eligibility.
• Make informed choices during the planning of the vocational goal and services you will receive, as a part of the individualized plan for employment.
• Have the Vocational Rehabilitation Counselor involved throughout the rehabilitation process.
• Have confidential service records.
• Consult with the Counselor before the case file is closed for reasons of ineligibility.
• Know the reason if your case file is closed.
• Appeal the Counselor's decisions through an informal review or a formal hearing.

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