Personal Identification Number

The Voice Response system for filing your claim for weekly benefits and for making inquiries about your claim require you to enter a four-digit Personal Identification Number (PIN). Your PIN is your electronic signature and will help protect you from another person obtaining information about your claim or filing against your claim.

After you file your initial claim, a PIN will be mailed to you. This PIN can be changed one time by you. Be sure to select a PIN that is easy for you to remember since you must use it each time you file a claim or inquire about your benefits. It is recommended that you do not use your birth date, numbers of your home address, last four digits of your social security number, or any other number that someone could easily guess.

If you forget your Personal Identification Number (PIN), mail or fax a request to change your PIN to:

Wyoming Unemployment Insurance
Att: PIN Change Request

  • 100 West Midwest, Casper, WY 82601
  • Send mail to this address: P.O. Box 2760, Casper, WY 82602-2760
  • (307) 235-3264 HELP Line
  • (307) 473-3789 Claims Center (For information on your UI Claim)
  • (307) 235-3277 Fax
  • (307) 473-3726 Fax

After your written request is received, you will be mailed a new Personal Identification Number (PIN).

You are responsible for all activity on your claim. You may be subject to fraud charges if you allow someone else to file for benefits using your Personal Identification Number (PIN).

If you need your Personal Identification Number (PIN) reset, ask an Unemployment Insurance Division representative and he/she will gladly assist you.